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Think Goodness processes orders exclusively for the fifty United States, Canada, Puerto Rico, Virgin Islands, Guam, American Samoa, Northern Mariana Islands, Federated States of Micronesia, Palau, and APOFPO addresses. USPS or UPS is utilized by the brand for all shipments. Orders placed from Monday to Friday, excluding holidays, are processed and dispatched within 1-2 business days following credit card authorization and verification. For Puerto Rico and U.S. Territories, as well as domestic P.O. Boxes and APOFPO Military addresses, the delivery estimate stands at 4-12 business days. International shipping is restricted to Canada, with Quebec being an exception. It should be noted that shipping charges are non-refundable.
Think Goodness recognizes that circumstances can occasionally deviate from expectations. In the event that your order is incomplete or includes damaged items, customers are advised to contact the brand within 30 days of the shipping date for a replacement. For any manufacturing flaws or dissatisfaction with a product, Think Goodness provides a 90-day period from the shipment date for a refund or exchange. Direct refunds to the original payment method are available for issues reported within the first 30 days. After this initial period but still within 90 days, store credit will be provided. It is important to initiate all claims within 90 days of purchase, and in some cases, returning the merchandise may be necessary before receiving credit. Additionally, inscriptions are not eligible for cancellation, return, or refund, except when there is a manufacturing defect or the delivered item significantly differs from the preview.
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