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Customers are invited by teakruthi to send return items to 324 Old Road, Ambatale, Mulleriyawa North, Sri Lanka. It is requested that customers bear the shipping expenses for returns, as such costs cannot be reimbursed. The brand offers delivery to a broad range of countries globally, encompassing Australia, Canada, Saudi Arabia, Turkey, U.A.E., U.K., and U.S.A., with just a few exclusions.
teakruthi adheres to a 30-day return window. Should this period elapse post-purchase, the brand is unable to facilitate refunds or exchanges. For a return to qualify, the product must remain unutilized and in an identical state to its initial receipt, complete with all original packaging. A valid receipt or evidence of purchase is essential for initiating the return procedure. Upon receipt and examination of the returned merchandise, teakruthi will dispatch an email confirming its arrival. Additionally, customers will be informed regarding the acceptance or denial of their refund request. In cases where a refund is sanctioned, the process will commence, and the reimbursement will be credited back to the original payment method within a specified timeframe. For goods that are not in their pristine condition, have sustained damage, lack components, or are sent back beyond the 30-day limit, partial refunds may be considered at the brand's discretion.
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