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For those who have made a purchase from Swing Design's online platform and intend to return the product, such requests must be initiated within 30 days of receiving the order. Any deliveries that arrive with noticeable damage or incomplete contents should be communicated to the brand within a week of delivery. Returns cannot proceed without obtaining a return merchandise authorization. For this, and detailed guidance on the return process, customers are advised to reach out to the support team. Unless otherwise specified, the cost associated with returning the item is the responsibility of the customer. It is required that all returns to Swing Design are sent via a traceable shipping method. Neither the shipping nor handling charges are refundable.
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