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SUNJOY provides delivery services to the United States, usually taking 3-7 days. A priority option is available for expedited 1-2 day shipping, though customers must bear the additional cost. For Canadian deliveries, a flat fee of $50 applies, with an estimated transit time of 3-7 days.
Customers are encouraged to contact SUNJOY by dialing the toll-free number 1-866-578-6569 or sending an email to return@sunjoygroup.com for any questions regarding merchandise returns within 30 days from the date of purchase. It is important to note that a 15% restocking fee may apply, and shipping and handling costs for returned items will not be reimbursed. To qualify for a return, all products must remain undamaged, unused, and in their original condition. Returns will be declined if the canopy exhibits any signs of use.
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