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Worldwide shipping is offered by Sugarbear Pro, encompassing both the USA and international destinations. Within the USA, the United States Postal Service handles domestic deliveries. For international shipments, trusted carriers like DHL and FedEx International are utilized, offering standard and express delivery choices. Shipping fees are determined at checkout, based on the customer's location and selected shipping method. In the USA, Priority Mail via FedEx starts at $4.99. Internationally, standard shipping begins at $10, whereas DHL Express Shipping commences at $20.
Sugarbear Pro ensures customer satisfaction by offering a refund for any reason within 100 days of purchasing from their official website, SugarbearPRO.com, or any authorized sellers. A proof of purchase is necessary. For those who have bought from an authorized retailer, it is advisable to check the retailer's return policy first. In cases where the retailer's return period has expired, customers may still qualify for the 100 Day Satisfaction & Money Back Guarantee by contacting hello@sugarbearpro.com. Under this policy, the brand provides a one-time refund per customer.
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