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Free standard shipping to the United States is provided by Strathberry Handbags Co., with a delivery timeframe of 2-5 business days. All US orders from the brand are shipped on a delivery duty paid basis, ensuring that import duties and taxes are included in the final price at checkout. Dispatched from the United Kingdom, orders are fully insured and tracked. It is important to note that P.O. Box addresses are not eligible for shipping by Strathberry Handbags Co.
Strathberry Handbags Co. has introduced an extended return policy for all purchases made between November 1st and mid-January 2026. For US customers, return requests can be submitted up until January 25, 2026, for orders placed from November 1, 2025. A fixed fee of $9.95 is applicable for the return of eligible US orders. Should customers need assistance, they may contact the brand's customer service by emailing customercare@strathberry.com. To process a return, proof of purchase must be provided. If any manufacturing defects are found within 12 months, Strathberry Handbags Co. will either repair, replace, or refund the item free of charge. Items purchased from wholesale partners should be returned to them directly. Upon receipt of the returned items, refunds will be issued within five business days and credited to the original payment method.
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