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Stirlingkit guarantees that items dispatched from its U.S. facilities usually reach customers within 2-7 business days, ideal for those requiring swift delivery. For goods originating from international plants, the standard shipping option encompasses duties and customs fees, with an anticipated arrival period of 15-20 business days. Orders exceeding $500 USD in the U.S. are automatically elevated to expedited shipping free of charge. The brand advises choosing products from local U.S. warehouses for duty-free and faster receipt.
Stirlingkit acknowledges that adjustments to plans can occur, and thus, allows for order cancellations prior to shipment. Once the package is dispatched, however, cancellation becomes unfeasible. Should a cancellation be requested within a 5-hour timeframe and adhere to the stipulated conditions, a complete reimbursement to the initial payment method is guaranteed, usually finalized within two business days. Post shipment, Stirlingkit requests that customers receive their orders and subsequently follow the return policy for any returns. It is crucial to understand that items marked as Final Sale, along with customized or personalized products, cannot be canceled once production has commenced. To ensure customer satisfaction, the brand provides a complimentary exchange or return service for unused items within 30 days.
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