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All orders for tyres and accessories placed on Reise Moto's website are processed within 1-2 business days. Orders received during weekends or public holidays will be managed the following business day. Once an order is processed, an email confirmation, complete with order details and tracking information, is sent. For inquiries regarding your order, the customer service team is available. Should you find any damage or missing items, it is advised to contact Reise Moto within 48 hours of delivery; photographic evidence may be requested for verification.
Customers are encouraged to contact Reise Moto through the customer support line at +91 8655818999 or via email at info@reisemoto.com. Upon receipt and verification of the returned items, a refund will be issued by the brand in accordance with the policy, typically within 7-10 days, using the initial payment method. Should the return arise from an error made by Reise Moto, the associated shipping expenses for the return will be borne by the brand.
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