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Customers often reach out to Stark Bro's primarily regarding shipping and delivery. The brand ensures that orders are dispatched with precision and should be received in excellent condition. For any concerns, customers are advised to contact the company within two weeks of receiving their order.
Stark Bro's requests that in the event of a damaged, incomplete, or unsatisfactory delivery, customers contact them within 14 days of receiving the order to arrange for a complimentary one-time replacement. For any trees or plants that do not survive, Stark Bro's suggests notifying them within a year for a free one-time replacement, with a nominal shipping charge of $9.99, or to receive a merchandise credit or refund if a replacement is not possible.
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One of today's top Stark Bro's deals: 10% off your purchase at Stark Bro's.