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Ground shipping is the standard method for all orders placed with Slowtide, unless a faster option is chosen at checkout. Orders are processed and dispatched from the warehouse within 2-3 business days. Typically, ground shipping takes 3-5 business days for delivery, based on the customer's location. For urgent needs, expedited shipping can be selected during checkout.
Should your order not meet expectations, Slowtide encourages you to contact hello@slowtide.co. Emails are the preferred method for managing returns and exchanges. Any correspondence sent during weekends or holidays will be addressed on the following business day.
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