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In the United States, Real Time Pain Relief guarantees that all orders are shipped through USPS, FedEx, or UPS. A confirmation email with tracking information is dispatched post-shipping. The brand respectfully requests your patience, as the usual delivery timeframe is 6-10 business days.
Real Time Pain Relief places a high value on ensuring customer satisfaction, which is why the company provides a Risk-Free Return Policy for its retail clientele. If the product does not live up to expectations, customers are encouraged to return it, regardless of whether it is opened, unopened, or even empty, and receive a complete refund. To start the return process, customers should get in touch with the customer service team to acquire a Return Authorization number and the return shipping address. It is crucial to understand that all shipping costs for returns are the responsibility of the customer. Once the returned items are received, Real Time Pain Relief will process the refund within 10 business days, crediting the amount back to the original payment method. The time it takes for the refund to be fully processed by your financial institution may take an additional 3-5 business days.
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