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Spongelle provides complimentary shipping for all domestic purchases exceeding $50, ensuring that customers can conveniently and cost-effectively indulge in the brand's opulent offerings.
To initiate a return, customers are invited to contact Spongelle via email at customerservice@spongelle.com to obtain a return authorization form and submit their order information. The address for returning items is Spongelle LLC, 220 W. Ivy Ave. Suite B, Inglewood, CA 90302. Exchanges for unused products in their original packaging are permitted by the brand within a 10-day period. Should any items be defective or damaged, it is requested that evidence be emailed to the company and the items be returned within 7 days. Additionally, it is important to note that Spongelle gift cards cannot be returned.
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