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Spider Grills guarantees that all orders are contingent upon product availability. In the event an item is unavailable at the time of your order, notification will be provided, and a refund will be processed through the original payment method. Free shipping is available for purchases exceeding $275. For any packaging damage observed during delivery, contact info@spidergrills.com.
Products bought from SpiderGrills.com, if unutilized and still in their original packaging, are eligible for return within a 30-day period following the acquisition. The brand respectfully asks that customers manage the return shipment of the sealed package to the office, accompanied by a $25 restocking charge, which will be sent as a digital invoice. Upon receipt and inspection of the returned item, Spider Grills guarantees that the refund for the purchase amount, including any relevant sales tax, will be processed via the initial payment method.
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