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SoupsOnline dispatches orders through carriers such as UPS, FedEx, or USPS. Shipping duration varies from 1 to 6 days based on the customer's location, with all items dispatched from Omaha, Nebraska. A standard shipping fee of $6.99 is applied to all orders, irrespective of the quantity. Customers in the Omaha area have the option for free local pickup at the warehouse located at 4437 S 134th Street. For those requiring faster delivery, expedited shipping upgrades are available for $10.99, and second-day or overnight shipping can be arranged by contacting SoupsOnline directly, though this incurs extra charges. It should be noted that SoupsOnline does not extend its shipping services to Alaska, Hawaii, Puerto Rico, USVI, Guam, overseas military addresses, Canada, or any international destinations.
SoupsOnline gladly accommodates the return of undamaged, resalable, non-food products within a 30-day period following delivery. The customer is responsible for the return shipping expenses. Upon receipt, a refund will be provided, less a 10% restocking fee. Food items, however, are not eligible for return unless there is a confirmed damage claim by the carrier. In the event that an item arrives damaged, it must be reported to the brand within seven days of delivery. Customers should retain the damaged item until they have contacted SoupsOnline.
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One of today's top SoupsOnline deals: 20% Off Entire Purchase.