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iHoverboard prides itself on providing swift delivery, with Fedex typically taking 2-5 business days. Free shipping is available to the US, though certain accessories might require a slightly longer timeframe, usually 5-10 days.
iHoverboard gladly accepts the return of unopened items within a 14-day period following delivery, with a restocking charge of up to 10%. For merchandise that has been opened, returns are permitted within 30 days of delivery if the product usage does not exceed 10 miles, and a 15% restocking fee will be applied. It is essential that any damage to the products is communicated to iHoverboard within 7 days of receiving them. Regarding non-quality related issues, the brand does not provide replacements after 14 days from the receipt date. Prior to initiating an exchange, customers are advised to reach out to vip@ihoverboard.com.
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