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KINLO ensures careful delivery of orders exclusively within the 50 United States, primarily through standard ground service, unless otherwise indicated during purchase. Recognizing that delivery times may differ by location, KINLO provides a tailored and efficient service for each client.
KINLO acknowledges that not every purchase may meet expectations, and thus, the company requests that any return or exchange inquiries be made within a 30-day window post-delivery. To initiate a refund or receive a merchandise credit, customers are encouraged to contact KINLO at info@kinlo.com. The amount initially paid, including any discounts, will be reimbursed by KINLO; however, it's important to note that shipping and handling fees from the initial transaction cannot be refunded. Additionally, for a return to be accepted, the items must be in their original, undamaged state. No refunds can be processed for products damaged through improper use, mishandling, or neglect, nor for those returned beyond the 30-day period following shipment.
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