Smith & Bradley Coupons & Promo Codes

Return Policy & Exchange Policy

For those who may not be entirely pleased with their recently acquired Smith & Bradley timepiece, an opportunity is extended by the brand to request either an exchange or a refund, provided this is done within a 30-day window following receipt. It is essential that the item remains in an unaltered, unworn state, accompanied by its initial packaging and all accompanying materials. The transaction must have originated from service@sbwatch.com, and the original receipt should be included. Upon initiating the return, dispatch the watch to the designated location and notify service@sbwatch.com of the tracking information. To commence this process, an email should be directed to service@sbwatch.com, clearly marking "RETURN" in the subject field. Smith & Bradley maintains the discretion to deny any requests for exchanges or refunds if the watch exhibits signs of use or does not adhere strictly to the "new" and "unworn" conditions outlined in their policy.