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From a local fulfillment center in Georgia, all US orders by SLEEPER are dispatched via UPS. A $20 USD standard shipping option, delivering within 2鈥? business days, is provided, while next business day delivery is assured with the $30 USD express service. Customers in the EU benefit from a 鈧?0 EUR standard shipping rate, with DHL handling deliveries from an EU fulfillment center, arriving in 2鈥? business days. For other international destinations, DHL Express Courier (Air) service is offered, with delivery times of 4鈥? business days and costs determined at checkout. In the US, standard shipping usually takes 3-5 days, and express shipping is completed in just 2 days. Orders placed with SLEEPER are processed from Monday to Friday and typically dispatched within 24 hours. However, during sales and holidays, shipping times may be extended.
SLEEPER facilitates exchanges or returns for non-sale items within a 14-day period. To seek support for exchanges or returns, customers are advised to contact care@the-sleeper.com. When handling returns for Sleepers (sleepers.no), it is recommended to get in touch with help@sleepers.no, ensuring that the reason is clearly stated and photos are provided if the matter concerns defects.
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