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CocoaVia recognizes the significance of accessibility for all customers, yet currently, deliveries are limited to U.S. Territories and Military APO/FPO addresses. Thankfully, every purchase benefits from complimentary shipping, ensuring a convenient and economical way to savor the brand's offerings.
Should dissatisfaction arise, CocoaVia welcomes the return of any unopened portion of your purchase within a 100-day period, offering either a complete reimbursement or an exchange. Upon receipt, it typically requires around 72 hours for the brand to handle the return. Subsequently, a refund will be issued to your credit card in 7-10 business days. For initiating a return, customers are encouraged to reach out via email at customercare@cocoavia.com or by phone at 1-833-262-6284. Assistance from the approachable customer service team is available from Monday to Friday, between 9 a.m. and 5 p.m. Eastern Time.
PayPal and all major credit and debit cards accepted.
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