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For orders exceeding $150 within the U.S., SIMON MILLER provides complimentary ground delivery. Shipping does not occur on weekends or public holidays, and the deadline for expedited options is 11 AM PST. Orders received after this cut-off will be dispatched on the next working day. P.O. Box deliveries are not supported, yet international shipping is available. The brand cannot be held liable for any international shipments that go missing during transit.
SIMON MILLER offers returns and exchanges for all full-price and eligible items within 30 days from the delivery date, as outlined in their FAQ, and within 14 days as per the Shipping & Returns page. It is essential that the items remain unworn, undamaged, and in their original condition, with tags still attached. A restocking fee of $7.95 is applied to returns; however, this charge is waived if an exchange or store credit is chosen. For international orders, only exchanges are possible, and refunds are not provided. If assistance is required, customers are encouraged to contact the brand's customer service.
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