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Returns of underwear are permitted by SikSilk, provided that the product packaging is intact and all tags are still in place. Swimwear may also be returned, as long as the hygiene seals have not been removed. Typically, the brand processes refunds within a 5-10 working day period following the dispatch of a Refund Confirmation email. After the parcel is given back to the carrier, it generally takes about 3-5 working days for it to arrive at the warehouse. If an order needs to be canceled prior to shipping, customers are advised to contact SikSilk quickly via chat or email.
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