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Shikohin provides complimentary U.S. ground shipping for your initial purchase and all orders exceeding $40. For purchases below this amount, shipping costs are determined at the time of checkout. Shikohin exclusively serves customers within the United States. Most orders are processed and dispatched within 1–3 business days, with an estimated delivery time of 5–10 business days. Tracking details are sent via email or text, keeping you informed throughout the process.
Shikohin provides a 30-day return period starting from the receipt of your order. The brand allows returns on the majority of its products, provided they have been lightly used, with usage not exceeding 10%. To initiate a return, contact hello@shikohin.com, providing your order number and the reason for the return. Shikohin will then send you a pre-paid return label and instructions. In case of receiving a damaged or incorrect item, it is essential to notify Shikohin within 7 days post-delivery, including photographic evidence, to ensure the problem is resolved swiftly.
Visa, Mastercard, and American Express credit cards and debit cards. Prepaid gift cards, checks, or money orders are not accepted.
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125 Nevada St., El Segundo, CA 90245
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