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Sgt Grit guarantees daily processing of in-stock items, with a cutoff at 2:00 PM. In off-peak periods, orders are typically handled within 12-24 hours. Choosing Standard Shipping means FedEx will show delivery to your local post office, followed by an additional 3-4 days for the Post Office to bring the order to your doorstep.
Sgt Grit respectfully requests that all returns be sent prepaid via USPS mail to the designated address, accompanied by the completed return merchandise form. Refunds or exchanges are provided by the brand for items in their original condition, returned within 60 days of receipt, with the exception of personalized products, perishable goods, earrings, and custom-made items. For customers opting to exchange an item, it is requested that $5.95 be included to cover the return shipping cost. Please allow about two weeks for the exchange order to be delivered.
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