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Seed Bank ensures that orders are processed and dispatched within a 3-day timeframe. In the continental United States, customers can expect to receive their packages in 3-5 business days, whereas deliveries to Hawaii and Alaska typically take 5-7 business days. The brand utilizes USPS for shipping, with an anticipated delivery window of up to 10 business days.
Seed Bank prides itself on providing a transparent and easy-to-understand policy for its clientele. At the Attitude Seedbank USA, returns and exchanges are not accepted; however, refunds are exclusively granted for items that are out of stock. The processing time for refunds typically ranges from 7 to 14 business days, contingent upon the customer's banking institution. In contrast, the Tribal Seeds Store offers a 30-day window from the date of receipt for customers to request a return or exchange. To qualify, items must be in an unworn and unused condition, complete with all tags and in their original packaging. Generally, the customer is responsible for the return shipping costs, but the store will cover these expenses if they are at fault. No refund or exchange will be processed if the return package does not reach the warehouse.
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