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Sea Bags guarantees shipment of orders within a fortnight from the date of purchase, with immediate next-business-day dispatch for items marked "in stock and ready to ship." Orders are processed and dispatched by the brand from Monday to Friday, barring federal holidays, utilizing services such as FedEx, UPS, and USPS. Delivery via ground shipping generally ranges from 2 to 7 business days based on the destination, whereas standard USPS Priority Shipping to Alaska and Hawaii is anticipated to take between 3 to 7 business days.
Sea Bags provides a 60-day return policy for items purchased from their online store or physical locations, allowing customers to obtain a refund. In cases where a product has a manufacturing defect or arrives damaged, customers are advised to contact Customer Service, which will supply a prepaid FedEx return shipping label and an RMA form. For any problems that occur within the first year after purchase, both repair and shipping costs are covered by Sea Bags. However, after one year, these expenses become the responsibility of the customer. Upon receiving returns and exchanges, they are processed within eight business days; it is important to note that exchanges may take up to two weeks for production before being sent back. Refunds generally appear in the original payment method within five business days.
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