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Shipping services from Scout & Nimble are available to the 48 contiguous states. Dispatch is managed through small parcel carriers such as FedEx or UPS, or via freight, based on the dimensions and weight of the products. A flat rate of $89 is charged for freight shipments under $1,000; however, this cost is eliminated for those exceeding $1,000. Freight deliveries necessitate a signature and, although typically scheduled from Monday to Friday, can be set for weekends with an extra charge.
Scout & Nimble respectfully asks that return requests for small parcel items be made and postmarked within 30 days of the delivery date, whereas for freight and LTL shipped items, this period is limited to 7 days. It is crucial that all products are returned in their original condition and packaging. Prior to initiating a return, customers are advised to reach out to the Customer Care Team at support@scoutandnimble.com. Returns cannot be processed without the original packaging.
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