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SCOUT Bags recognizes that the delivery time for standard shipping can vary, typically ranging from 2 to 9 business days, depending on your location and the volume of shipments. The brand is pleased to provide free US ground shipping for eligible orders. Orders received after 11 AM ET will be processed on the next business day, as SCOUT Bags does not handle processing or shipping on weekends. Regrettably, shipping to PO boxes is not an option.
SCOUT Bags permits the return of qualifying products that are postmarked within a 30-day window from the delivery date. A $7.00 restocking charge will be applied for each pre-paid shipping label provided, and a $3 fee is incurred for returns managed via a Returns Bar. Refunds can be issued in the original form of payment or as store credit; however, it's important to note that shipping costs and taxes are not refundable. Items being returned must be in their original condition, free from any signs of use, wear, damage, or alterations, and they should still have the original hang tags. Non-returnable items are clearly marked. Should an issue arise upon receipt or during initial use, customers are encouraged to reach out to Customer Service at contactus@scoutbags.com.
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