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A 30-day return policy is offered by The Hair Lab. For a return to be processed, the receipt or proof of purchase must be provided. Should you wish to initiate a return, contacting hello@thehairlab.com is recommended. It's important to note that items cannot be returned without prior approval from the brand. Upon approval, refunds will be issued within 10 business days. Returns are not accepted for sale items and gift cards. Any further inquiries or concerns can be directed to hello@thehairlab.com.
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