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Scandia Home provides shipping via FedEx, with options including standard, 2-day, and overnight delivery at extra charges. A signature is mandatory upon delivery, and PO Box addresses are not acceptable. Customers in Alaska, Hawaii, Puerto Rico, or the U.S. Virgin Islands should contact customer service for support. International shipping to Europe, the Middle East, Far East, Latin & South America, and North America is offered; email service@scandiahome.com for detailed pricing. Import duties and tariffs are the responsibility of the customer.
Scandia Home accepts returns within a 30-day period following the receipt of the order, on the condition that the products have not been used, washed, and are still in their initial packaging. Refunds for such returns are processed to the original form of payment, with the exclusion of shipping and handling charges, unless the product is found to be incorrect or defective. Should the purchase have been made via other online platforms or physical stores, customers are requested to facilitate the return through those respective channels. It is important to highlight that personalized items are not eligible for return.
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