Valentine's Day Deals
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Rookwood provides delivery services to locations across the United States, encompassing Hawaii and Alaska. However, shipping to P.O. Boxes, U.S. territories like Puerto Rico, and international addresses is not currently available. To ensure dependable transportation, UPS is predominantly utilized by the brand.
Customers are welcome to return or exchange their purchases from Rookwood within a 30-day period. The brand processes refunds for items that are in like-new condition, and the refund will be credited to the original payment method within 5–7 business days. It is important to note that shipping fees are not refundable, and customers must cover the cost of return shipping. Additionally, it is the customer's responsibility to ensure that the items are securely packaged to prevent damage during transit. For those in the Cincinnati area, Rookwood provides the option of returning items in-store. If pottery was received as a gift, it can be exchanged for store credit at the current retail price, provided no receipt is available. All items must be unused and in their original packaging. However, custom orders and final sale items are not eligible for returns or exchanges.
Definitely! There are 5 active Rookwood offers you can use today to get discounts on your order.
One of today's top Rookwood deals: 20% Off Entire Purchase at Rookwood Pottery.
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1920 Race Street, Cincinnati, OH 45202
513-381-2510
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