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For U.S. customers, Replay provides postpaid shipping on all baseball and basketball printed items, with a minimum order value of $15. After payment is received, the brand processes and dispatches print orders via the US Postal Service or UPS within 7-10 business days, from Monday to Friday.
Replay acknowledges that a game may not always meet expectations. Should this occur, customers are welcome to request a refund of the full purchase price within 15 days from the date of receipt, provided they cover the return shipping costs. This policy applies exclusively to printed games. It is important to note, however, that e-files and PC files, as well as season sets in any format for any sport, are not eligible for returns or transfers.
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