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Aiming to deliver your order within 2-3 weeks, RealRooms ensures a smooth shopping experience. An email confirmation, including a tracking number, will be sent once the shipment is en route. Free shipping is provided on all orders by the brand, enhancing the convenience of enjoying their products.
RealRooms acknowledges that circumstances may change, and as such, the company offers a 30-day return policy from the date of delivery for any purchase. Should you choose to return a product, RealRooms will supply a UPS return label. However, it is essential to understand that the cost of return shipping will be your responsibility. To facilitate a seamless return process and receive a complete refund, ensure that the item is returned in its original packaging. In the case of mattresses, returns are only accepted if they are made within the 30-day period. For more specific guidance, contacting the brand's customer service team is recommended.
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