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Racechip provides complimentary shipping for US-based clients, while international shipping fees can reach up to $50. This approach ensures that customers worldwide can conveniently access the brand's products.
Recognizing the significance of a seamless and effective refund procedure, Racechip ensures that customers are reimbursed within 30 days upon receipt of the returned product. Generally, the brand completes these refunds within a week. For those seeking an exchange, it is recommended to contact customer service within 30 days. Should technical problems occur and the fault is on the brand's side, Racechip will take care of the shipping expenses for returns, aiming to make the process as convenient as possible.
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