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Returns for either a refund via the original payment method or an exchange for a different size are accepted by Puppets and Puppets. It is essential that requests for returns be submitted within 14 days from the date of delivery. Once a return request has been approved, the items must be sent back to the studio within 7 days. The brand respectfully requests that all returned merchandise be in new and unused condition, complete with all original packaging and tags. Customers from outside the country will need to cover the cost of return shipping. For further details regarding international returns, customers are encouraged to send an email to shop@puppetsandpuppets.com. Please be aware that products labeled 'FINAL SALE' cannot be returned or exchanged.
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