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PUPIBOO facilitates returns within a 30-day period from the date of purchase, provided that the Pupiboo Pee Pad remains in its original, unopened state. It is requested that customers bear the cost of return shipping, except in cases where the item is found to be faulty or damaged. For all returns, it is essential that the product and its packaging are in their initial condition; no return shipping labels will be supplied by the brand. Upon receipt and processing of the returned item, a refund will be credited back to the original form of payment.
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