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PUBLIC Bikes provides a range of shipping and assembly choices to meet various requirements. Estimated delivery times for Ship To Door and Partner Assembly options are 5-10 business days, whereas Ready to Ride takes 10-12 business days. Accessories shipped via standard ground service arrive within 5-7 business days, while 2-Day Select and 3-Day Select take 2 and 3 business days respectively, both with an extra day for processing. Shipping fees are calculated at checkout, but complimentary shipping is available for orders exceeding $1000.
PUBLIC Bikes aims to provide customers with a clear understanding of their return policy. It is important to note that shipping and assembly charges are not eligible for refunds. In cases where the original purchase included complimentary shipping, the reimbursement will be adjusted to account for the actual shipping expenses. To enhance customer satisfaction, the brand offers complimentary shipping on bike exchanges, ensuring a seamless and hassle-free experience in finding the ideal match.
All orders must be paid for with a credit card at checkout.
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