Provape Coupons & Promo Codes

Return Policy & Exchange Policy

Customers wishing to initiate a return can contact Provape's customer service team by calling (855) 404-2232 or sending an email to Support@Provape.com. The brand requests that returns be started within 30 days of the order's receipt, and items should remain in new, unused condition. It is essential to understand that consumable products, including e-Juices, e-Liquids, disposable pod devices, cartridges, coils, standard batteries, clearomizers, wicks, wire, cotton, tanks, and atomizers, are not eligible for returns, refunds, or exchanges. If a wrong or defective item is received, Provape will supply a prepaid shipping label and cover the shipping expenses. Refunds are generally processed within 48 business hours after the returned item is received. For returns made for other reasons, the cost of return shipping may be deducted from the refund.