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Printicular values your understanding as the processing and delivery of orders typically require 7-10 business days. Any orders submitted outside regular working hours will only commence printing and dispatch on the following business day. Upon shipment, tracking details will be emailed to you. Delivery times may fluctuate due to production volume, seasonal changes, and shipping service factors. Large or multi-item orders might be delivered in separate packages. Please be aware that the projected delivery window is subject to variation, influenced by seasonal shifts, production demands, and shipping service conditions.
Printicular places a high value on achieving customer satisfaction; however, it is important to note that the company does not accept returns. In the event that an item arrives damaged or defective, customers are requested to send pictures of the affected goods to support@printicular.com. Based on the situation, Printicular may choose to provide a replacement or issue a refund. This policy also extends to delivery products: should you receive a damaged or faulty item, kindly email the images along with your order information to support@printicular.com. Additionally, if there is a need to cancel an order, ensure that this is done within two hours of placing it.
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