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VersaDesk generally fulfills orders within 1-2 business days. After dispatch, deliveries are usually received within 4-10 business days, excluding holidays. For customers in Alaska and Hawaii, standard UPS, FedEx, or Roadway Freight rates apply. At present, the brand does not support shipping to PO Boxes, APO/FPO, or international locations. For details on shipping to Puerto Rico, other U.S. territories, or for international shipping queries, contact 800-465-1660.
VersaDesk ensures customer satisfaction with a 45-day return policy. If the product does not meet expectations, it can be returned in its original condition, complete with all components. To facilitate tracking, an RMA number is required for all returns. The brand provides a prepaid return label for smaller items. Upon receipt and inspection of the returned item, the refund will be processed to the original payment method. It should be noted that shipping costs are non-refundable, except in cases where the product was received damaged. For orders comprising four or more items, a restocking fee of 25% may be applied. While custom or personalized products are not eligible for returns, exchanges and store credits are available within the 45-day period.
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