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Ali Miles provides complimentary ground shipping within the US for purchases exceeding $100. For international deliveries, customers are encouraged to contact Customer Service. Shipping options include UPS and Global Express Mail; however, PO and APO boxes are not eligible. Usually, UPS Ground takes 7-10 days, though it frequently arrives in 3-5 days. International shipping costs $35 for UPS International Ground and $55 for UPS International Expedited, with a delivery timeframe of up to 20 business days.
Eligible purchases at Ali Miles can be returned within 30 days from the date of purchase. Refunds for full-priced items will be issued to the original payment method. However, clearance and sale items are considered final sale and cannot be returned. For returns, customers must utilize the return portal, where a processing fee of $9.95 will be deducted from the refund amount. It is important to note that the brand does not cover return shipping costs. Upon receipt of the returned item, the refund may take up to 7 business days to be processed.
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