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Shipping services from ProsourceFit are available to addresses in the continental U.S., with exclusions for Alaska, Hawaii, and other territories. Typically, FedEx is the preferred carrier for the majority of orders, while larger items may be dispatched through alternative ground transportation. Deliveries to P.O. boxes are made via U.S. Mail. Free shipping applies to orders over $79.00 within the contiguous United States, but this offer does not extend to wholesale purchases. Generally, orders are processed and shipped within a single business day, with an estimated delivery time of 2-7 business days for domestic shipments. To guarantee same-day dispatch for expedited orders (FedEx 2nd Day), it is requested that these be placed by 12:00 pm PST/3:00 pm EST. Slight delays in shipping times might occur during peak seasons.
ProsourceFit facilitates returns within a 30-day window from the date of purchase. Exchanges are limited to items that were received in error, are defective, or have been damaged. To initiate an exchange, customers are invited to contact support@prosourcefit.com. All return shipments should be directed to Fullerton - EMEG, located at 4275 North Palm Street, Suite 200, Fullerton 92835. In cases where an item is found to be damaged or incorrect, ProsourceFit will supply a return shipping label. Nevertheless, other shipping expenses fall on the customer and are not refundable. For a full refund, it is essential that items remain unused, in their original packaging, and accompanied by a receipt or proof of purchase. A 20% restocking fee may apply to used items or those missing their packaging.
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