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Return Policy & Exchange Policy

A money-back guarantee is provided by FitBites for unopened and unused products, enabling a full refund upon their return. For hygiene reasons, however, no refunds are offered for other items. To initiate the return of an unopened product, customers can email fitbitesprotein@gmail.com, using "Return Order" as the subject. It's important to note that FitBites' policy is valid for 30 days from the date of receipt. If this period has lapsed, regrettably, neither a refund nor an exchange can be facilitated. In cases where items are damaged, replacements are made available, but proof of damage must be presented.