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Pop In A Box stands prepared to facilitate any returns. Should a return be necessary, customers are advised to contact the Customer Service team via their account within 14 days of receipt. The brand requests that all items be in immaculate condition and in their original packaging. When reaching out, it is essential to provide the order number, the specific item, and the reason for the return. Subsequently, a unique returns authorization number, along with comprehensive instructions, will be provided. It is crucial to understand that return postage for unwanted items is not reimbursed. Ensure that the returns form is enclosed within the package when returning it.
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