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Return Policy & Exchange Policy

For initiating a return, customers are advised to contact sales@sleeknail.com and communicate the reason for the return. It is essential that all returns receive prior authorization from the brand. Upon receipt of the returned items, store credit will be provided, which can be utilized for future purchases. The customer must cover any shipping costs associated with the return. Every item sent back undergoes a thorough inspection. If the products are found to have been used, damaged, or altered in any way, they will not qualify for a refund. Store credit is the form in which refunds are given. In the event of a defective product, after an assessment, a refund may be processed to the original payment method. Exchanges are handled in the same manner as returns, with store credit being issued for the exchanged items. Additionally, customers are responsible for any extra shipping fees that might apply.