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Phi Villa provides complimentary shipping for every purchase, thereby simplifying the process for customers to relish in the brand's premium offerings.
Phi Villa offers a 30-day return policy for most products, providing customers with the option of a refund or store credit. It is essential that the items being returned are in their original packaging or an acceptable alternative, complete with all accessories from the initial delivery. Customers looking to initiate a return or exchange should reach out to service@phivillaus.com to obtain the return address. In cases involving damaged or defective goods, photographic or video evidence must be submitted to facilitate the process. Upon approval of the return request, the brand supplies a return address and dispatches a pre-paid shipping label for the affected items.
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