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For any qualifying item from Personalized Planet that fails to meet your expectations, a full refund or credit of the purchase price is offered by the brand when the product is returned within 30 days in its original packaging. To facilitate the return process, kindly ensure that a copy of the packing slip, along with your name, address, and order number, is enclosed. The items should be directed to the Returns Department of Personalized Planet, located at 31 S. Mitchell Court, Addison, IL 60101.
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