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Reputed courier agencies are utilized by Perfora for shipping all purchases from the brand's warehouse. Orders are generally dispatched within 48 hours, except on Sundays and public holidays, with an anticipated delivery time of 5-7 days. Post-shipment, the shipping address can be modified, provided the PIN code and state stay the same. In cases where orders are cancelled or rejected during transit, non-refundable shipping costs will apply.
Perfora invites customers to notify them of any concerns regarding missing, damaged goods, or orders that have been marked as delivered but not actually received, within a three-day window following delivery. Visual evidence, such as an unboxing video or photographs, should be provided. A refund is available for full-priced, non-personalized, unopened, and unused electronic items returned within 15 days from the date of purchase. It is important to note that personalized products and consumables like toothpaste and mouthwash are not eligible for refunds. For the return process, customers can mail the items to the address in Gurugram. In cases where Perfora arranges for product pick-up, the postage cost will be subtracted from the refund amount. Warranty claims, however, do not result in refunds; instead, the brand offers replacements, which are covered by a 6-month warranty.
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One of today's top Perfora deals: Daily Discount: $5 Off.