Penguin Random House Coupons & Promo Codes

Return Policy & Exchange Policy

Penguin Random House accepts the return of products that are in new, unopened condition and contain all original parts. To facilitate a seamless return experience, customers are kindly asked to enclose a duplicate of the initial packing slip with their return package. Furthermore, to monitor the progress of the return, it is advised that packages be dispatched through a trackable delivery method, such as USPS Priority Mail or UPS Ground, no later than 10 days from the date indicated on the packing slip. For returns adhering to these guidelines, they should be directed to: Returns Center, Penguin Random House LLC, 1019 N State Rd 47, Crawfordsville IN 47933.