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Pendrell provides complimentary shipping within the U.S. for purchases exceeding $35. For those below this amount, the actual shipping cost is conveyed to customers. Subsequently, the products are transferred to a third-party logistics provider, namely USPS.
Pendrell mandates that all return requests be managed via the customer service department. A 30-day return window is provided by the brand from the date of delivery, guaranteeing complete satisfaction. To start a return or request support, consumers are advised to send an email to hello@pendrellskincare.com. It is important to recognize that shipping fees are not eligible for reimbursement.
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