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Peluva provides complimentary shipping for purchases exceeding $150. Returns are accepted solely within the United States, and the brand does not offer free shipping or return labels for international transactions. Shipping expenses and customs brokerage fees are set by the courier. The warehouse of Peluva is situated in Las Vegas, NV.
Peluva provides a 30-day, no-questions-asked return policy for all footwear. At the point of payment, customers have the option to add a $3.98 Redo purchase insurance. A full refund of the purchase price is available for items returned within 30 days of receipt, but this applies only to goods shipped within the United States; international returns are not accepted. For a seamless experience, it is essential that all original tags and packaging are included, and the items should be in a clean condition with minimal wear from trying them on.
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